May 22, 2001
Dear Dr. Rushin and Staff, Thanks so much. In just two visits to your office, after our consultation, you had completely turned my life around. As you know I had not been to the dentist in over 15 years due to my extreme anxieties. I had some really horrible experiences during childhood with other dentists which in turn caused my enormous fear. One day while on the internet, I decided to see if there was any kind of dentistry that would sedate me for any kind of work I needed. There you were offering to "end my fear". I really don't know how I was able to make that first call but truly believe it was God sent. You were able to get me in the very next day, which was perfect for me (less chance of backing out). Once there for my consultation you understood my tears and began to ease my fears. You never once made me feel bad about the condition of my teeth. You recognized that my fear was real and not something I chose to feel. You told me I would not remember anything but coming to the appointment and maybe remember leaving. You were right, I do not remember anything but coming in the office. Due to my low tolerance of medication, I could not take the prescribed meds, but was able to manage my after treatment pain with over the counter medication. Your office called to check on me and let me know you were there if I needed anything. What is so wonderful is all your staff gets involved with your patients even if they themselves did not work directly with them. Now I am done and getting my partials. It seems like a dream. You and your staff are very special people. Your kindness and compassion truly meant the world to me. My children will soon be coming to see you because I do not want them to grow up with the fears I did and not have healthy teeth. Thank you again for giving me a new life, with a smile to share.
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